10 Tips to Improve Your Speaking Voice

One of the most important components of public speaking is the sound of your voice. It influences the impact of your message, and might even make or break the success of your speech. Fortunately, for many people, good voice quality can be learned.

Instructions :Breathe from your diaphragm - Practice long and controlled exhales. When you speak, use breath to punctuate your point. For example, take a breath at the end of each phrase whether you need to or not. Use that opportunity to pause and let the listeners absorb what you say.

• Use pitch - Lower pitches generally are more soothing to hear. However, modulating your pitch for emphasis will keep your listeners engaged. Develop your pitch by practicing humming.

• Moderate your volume - Find out if you speak too loudly or too softly. When you begin speaking, ask your audience how your volume is (each situation is different). Try to stay at the appropriate volume throughout your speech.

• Moderate your pace - This one is also closely related to breath. If you speak too quickly, people can’t keep up. If you speak too slowly, people will lose interest. Record your speech to determine if you need to change your pace. Get feedback from others.

• Articulate - Try exaggerating your lip movement to reduce mumbling. Practice articulating tongue twisters and extending and exaggerating vowel sounds. Become an expert at articulating tongue twisters as quickly and crisply as possible. Focus on the ones you find difficult.

• Practice your speech in advance and determine where you want to pause for a breath. For more emphasis, pause for more than one breath. Mark your breathing points in your notes.

• Loosen up before you begin. Look side to side. Roll your head in half-circles and roll your shoulders back. Shift your rib cage from side to side. Yawn. Stretch. Touch your toes while completely relaxing your upper body, then slowly stand up, one vertebra at a time, raising your head last. Repeat as needed.

• Posture - Stand up straight and tall to allow full lung capacity and airflow.

• Record your voice repeatedly using different ways of speaking. Determine which one is most pleasing.

• Practice breath control - Take a deep breath, and while you exhale, count to 10 (or recite the months or days of the week). Try gradually increasing your volume as you count, using your abdominal muscles—not your throat—for volume. Don’t let your larynx tense up.

7 Ways to Make a Good Impression

Impressions are important: They leave an initial taste in people's mouths that can remain prevalent for the entire relationship. If you are paranoid about what kind of impression you make, run through these seven list items and see if you are consistent with them; if you are, then you will probably expose the best of yourself. If not, then work to meet these standards.

1. Dress: The absolute first impression you will make on someone will be through your clothing, because that is what is seen from a distance, and cannot change throughout your meeting. Make sure to dress according to the situation-don't over or under dress-and maintain within the limits of good taste. If you aren't sure if what you're wearing looks good, ask people for an honest opinion. One last thought: always, and I mean always, pull up your pants.

2. Hygiene: Take a shower! Shave! Brush your teeth! You must be fully bathed and groomed before you meet with someone for the first time, because scruffy looking people generally don't seem as neat and mature. Pay attention to the little elements like breath: keep a pack of mint gum with you wherever you go, and periodically check to make sure you aren't killing bugs every time you breathe out. If you sweat heavily, keep a small stick of deodorant/anti-perspirant close, and if you notice you're stinking you can freshen up. People notice the minutiae!

3. Manners: At the table and with other people be civilized, polite and respectful: keep your elbows off of the table, open doors for people and address everyone-initially, at least-by their formal title. This will make an especially good impression on senior citizens, because you will prove that you aren't one of those "new fangled punks."

4. Speech: Have clean, clear diction and speak sans "like" or "you know." It is important to be articulate because that inspires a feeling of intelligence and education in the person you are meeting with. Always leave out profanity, and whatever you do, make sure to speak loud enough for all to hear, because conversationalists are easily agitated if you force them say "excuse me?" more than a few times.

5. Discretion: Choose what to share about yourself: forget to tell everyone about that time you went camping and ruptured your appendix, then fell face first into a pile of bug infested leaves-it is rude and will alienate you from the group. Try to withhold from conversations on personal subjects like religion or more disgusting topics like personal medical care. Before you speak, think about the possible impact of what you might say, then imagine its implications in the long run.

6. Humor: Humor can be your most powerful tool or your doom, because everyone has a slightly different sense of humor. What might be hilarious to you might seem disgusting to another, or vice versa. Try to withhold from any jokes that aren't family or dinner table friendly; you can tell those later.

7. Start and End with a Bang: I am a classical musician, and in my orchestra, among other messages, the conductor tells us that the "audience remembers mostly the first and last notes of a symphony." This is the same in a personal encounter: whoever you are meeting with will remember how you greet them, and then in what manner you left them. If you feel you have trouble with this, practice a few different phrases in the mirror, and introduce elements like: "pleased to meet you," or "honored to make your acquaintance." Ignore the antiquity of these phrases; it often makes them more memorable.

Making a good impression will set any relationship off on a good foot. If you are in a situation where you need to be judged at face value-such as a job interview or date-then make sure to go through this list and make sure you are within bounds of reason and good taste on all of your decisions.

Communications at work

Face-to-Face communications at work..

Today, most of your clients, colleagues and stakeholders are just a phone call or email away -- technology has made communication that simple. However, while tools like telephones and computers score high on convenience and speed, they lack the warmth and emotion that face-to-face communication provides.

Appreciating colleagues

In the words of Helen Keller, 'We are all walking with a signboard on our forehead which reads -- 'Appreciate me'.' It seems we have replaced the pat on the back with 'Thank you' and 'Good job' emails. But there is nothing that motivates someone more than seeing their boss walk up to them and appreciate them in front of everyone.

Go to your colleague's cubicle and congratulate them on the great report they sent or the presentation they made recently. I remember one of my ex-bosses who used to call us team members to his cabin just to say 'thanks' and pat our backs. The team immediately took a liking to him as most people expect a warning or feedback when the boss invites them to their cabin.

"It's difficult to build rapport over an email; I would feel much better if my boss appreciates me in person," says Ashok Krishnan, a CA with Nestle.

Criticising or providing feedback

When you provide feedback over an email or a phone call, the receiver may have a completely different perception about its relevance. This effect is amplified when you are not communicating face-to-face. The reader or listener may think you are cold and indifferent and that's why you avoided meeting them in person to discuss the issue. A face-to-face meeting gives you the opportunity to put your point across, while being sensitive and diplomatic at the same time.

"I have noticed that colleagues often use emails to avoid confronting the real issue. If someone fails to meet their target, I would prefer they tell me in person than offer an explanation over email," says Vidhanshu Bansal, a director with Pixel Webtech.

Assigning new responsibility
There is a great risk of the message getting diluted when a responsibility gets delegated through email or a phone call. Don't be surprised if your team does not show a sense of ownership or complete tasks on time if you are not communicating face-to-face. Nonverbal communication, such as tone of voice, facial gestures and eye contact help individuals understand the importance of a task and the need to complete it on time.

"We rely on conference calls, video conferencing and online meetings but, from my experience, there's nothing more impactful than meeting the team in person," says Delhi-based Ashu Gosh, a manager with Aviar IT Consulting.

Damage control with clients

If you haven't provided the product or service the client expected, you are putting your relationship with the client at stake. An apology mail would not suffice in a sensitive issue like this. Go to the client's office, if possible, without them having to call you for an explanation, and reassure them that the confidence they demonstrated when they gave you business was not misplaced. Your client would be pleasantly surprised that you took the time to come and meet them, especially when things went wrong.

"I used to interact on almost a daily basis with a client over emails without ever figuring out whether the person was male or female. When a report I was supposed to send got delayed, I made a rude comment about a female colleague which offended the client who happened to be a lady herself," says Deepak M.L, a manager with Convergys.

Resolving conflicts

Workplace conflicts are common in most organisations. The lack of interpersonal communication only worsens the situation. It's important to remember that 55 per cent of meaning in an interaction comes from facial and body language and 38 per cent comes from vocal inflection. Only seven per cent of an interaction's meaning is derived from the words themselves. So, trying to resolve a conflict over email or a phone call is often a bad idea.

"A colleague complained about another colleague and copied the senior management on the mail. I was surprised to see that mail translating into a flood of mails providing and seeking explanation. The person who sent the original mail was just one floor above the person who was at the receiving end. I had to sit down with both of them in person to resolve the conflict," says Kailasam R, a manager with Lufthansa Airlines.

Your communication style says a lot about you as a professional. In the words of Ralph Waldo Emerson, 'You are always under examination by people around you, awarding or denying you very high prizes when you least think of it.' So leave the comfort of your cubicle and build trustworthy relationships by communicating face to face.

Dress For Interview

While the college campus may be the perfect forum in which to exhibit your flair for the latest in fashion style, the interview is not the place to do so. With very few unusual exceptions, sandals and sweatshirts are out. Oxfords and business suits are still in. A necktie is still a fact of life in interviewing. Even though many companies have relaxed the internal company dress code, interviews still follow the conservative standard. Don't buck the trend.

Unfortunately, most college grads are woefully underprepared with proper interview dress. They feel they can "get by" with what is already in their wardrobe. Usually not. Dress for the world outside college is quite different from the campus scene. Remember that stylish is not conservative. You should be doing the talking, not your clothes.

This is not to say that you need to go out and buy a whole new wardrobe. Go for quality over quantity. One or two well-chosen business suits will serve you all the way to the first day on the job and beyond. Then, when you are making some money (and have a chance to see what the standard "uniform" is for the company), you can begin to round out your wardrobe. For now, no one will fault you for wearing the same sharp outfit each time you interview. If you desire some variety within a limited budget, you might consider varying your shirt/blouse/tie/accessories as a simple way to change your look without breaking your wallet.

For those of you who need a quick review of the basics, follow these guidelines for successful interview dress:

Men and Women

• Conservative two-piece business suit (solid dark blue or grey is best)


• Conservative long-sleeved shirt/blouse (white is best, pastel is next best)


• Clean, polished conservative shoes


• Well-groomed hairstyle


• Clean, trimmed fingernails


• Minimal cologne or perfume


• Empty pockets--no bulges or tinkling coins


• No gum, candy or cigarettes


• Light briefcase or portfolio case


• No visible body piercing (nose rings, eyebrow rings, etc.)
  

Men

• Necktie should be silk with a conservative pattern


• Dark shoes (black lace-ups are best)


• Dark socks (black is best)


• Get a haircut; short hair always fares best in interviews


• No beards (unless you are interviewing for a job as a lumberjack!)


• Mustaches are a possible negative, but if you must, make sure it is neat and trimmed


• No rings other than wedding ring or college ring


• No earrings (if you normally wear one, take it out)
  

Women

• Always wear a suit with a jacket; no dresses


• Shoes with conservative heels


• Conservative hosiery at or near skin color (and no runs!)


• No purses, small or large; carry a briefcase instead


• If you wear nail polish (not required), use clear or a conservative color


• Minimal use of makeup (it should not be too noticeable)


• No more than one ring on each hand


• One set of earrings only
  

If you are still not sure how to dress for the interview, call them and ask! That's right--call the employer. But this is one time when you do not want to call the Hiring Manager--instead, ask to be put through to Human Resources and say:

"I have an interview with _____ in the _____ department for a position as an _____. Could you please tell me what would be appropriate dress for this interview?"

Sure, you run the risk of someone in HR thinking you are a social imbecile, but that's a lot better than having the Hiring Manager distracted by inappropriate interview dress.

While many work environments have shifted to business casual as the work standard, business suits are still the interview standard. When in doubt, it is almost always better to err on the side of conservatism.

One final note on interview dress: while it goes without saying that your interview clothes should be neat and clean, very few interviewees give the same time and attention to their shoes. Shoes? Yes, shoes. I am aware of at least one Corporate Recruiter who forms first impressions based solely (pardon the pun) on shoes. This person does not have a shoe fetish--he subjectively judges that those who pay attention to details like their shoes are also likely to be diligent in their work life. And it is not just that person's opinion. Many have said that you can judge a person by their shoes. You will find that many ex-military officers (many of whom have found their way into management positions in corporate America) are especially aware of a person's shoes. It is not enough to be clean, pressed, and ironed. Make sure your shoes are conservative, clean, and polished.